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Testimonials
We pride ourselves on the quality of care that we
provide. Below is a selection from the many letters
and cards we receive from residents families.
We like to keep the correspondences we receive and
would be very happy for you to pop by and take a
look. You are also welcome to read a copy of our
last CSCI
report.
"Appropriate
information is obtained prior to admission to establish
whether the home can meet the patient needs. The
right to privacy and dignity is upheld and staff
treat residents in friendly and respectful manner.
Food is of good quality. The grounds of the home
are particularly attractive... training opportunities
for staff are plentiful."
National Care Standards Commission
Inspection Report (Unannounced)
"I am also very grateful for the kind care
and attention that she (Mr Rutherford's mother)
got from you and the girls at the home. Your team
truly are caring Angels! "
Mr Rutherford, Hampshire
"I would like to take this opportunity to thank
you and all your staff at Shedfield Lodge for the
loving care you have taken of mum for so many years
now. We as a family do appreciate that she could
not be in a nicer home. It is such a comfort she
has found a home where all her needs are met."
Mrs Green, Bridport
"We were very impressed by the compassion,
care and genuine concern with which all the staff
treated mum and ourselves. During the 18 months
mum spent at Shedfield she was happy and this was
due to the attitude of all of you and the personal
attention which you gave to her. We are thankful
that her passing occurred with dignity and in a
caring environment. We will always be grateful to
you."
Mr and Mrs Jennings, Hampshire
"I am writing to express the thanks of myself
and my sisters to both you and your staff for the
care and consideration you all showed to mum during
her stay with you. It was reassuring to know that
she was being cared for so well."
Mr Barnmard, Carlton
"Thank you for all the help you've given Beryl
and June over the past year. We appreciate our loved
ones are in safe hands and you are in our thoughts
and prayers. "
Mr and Mrs Medway, Hampshire
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